Goldfish FAQ
What types of goldfish can I order online?
Toledo Goldfish offers several varieties of goldfish, including feeder commons, comets, sarasa comets, platinum white comets, shubunkins, tiger shubunkins, red fantails, calico fantails and more. Each type has unique characteristics that may appeal to different preferences among goldfish enthusiasts. To see a full list of all goldfish for sale, check them out here.
Can I buy just male or female goldfish?
No, all the goldfish we offer are too young and immature to accurately determine their sex.
Are your goldfish imported?
No, our goldfish are not imported. All goldfish for sale are raised on a family farm in the USA. All fish are sourced from this single farm.
What is the shipping policy for goldfish orders?
Toledo Goldfish provides free shipping on all goldfish orders $25 or more. We process orders for arrival to your door from Tuesday to Friday, with same-day shipping for orders placed by 10 AM EST, Monday through Thursday. Our shipping policy can be found here.
How do I ensure the health of my goldfish upon arrival?
To guarantee the health of your goldfish, it is essential to follow the acclimation process included in your order's packaging. This process helps your new fish adjust to the temperature and conditions of your aquarium or pond. You can also find our step-by-step acclimation instructions here.
How long can my goldfish stay in the box?
Upon receiving your order, follow our acclimation instructions promptly. Begin the acclimation process immediately after delivery. It is crucial to have someone at home to follow the step-by-step instructions, including floating the fish bag for no more than 15-20 minutes. Prolonged exposure to high ammonia levels in the bag can lead to stress and health issues for your fish. IF SOMEONE CANNOT BE PRESENT TO RECEIVE YOUR FISH SHIPMENT, PLEASE DO NOT ORDER.
Are there any restrictions on shipping certain aquatic species?
Yes, certain species have shipping restrictions based on state regulations. For example, bullfrog tadpoles cannot be shipped to AZ, PA, UT, and WA, while koi cannot be shipped to Maine. It is important to check these restrictions before placing an order.
What should I do if my goldfish arrive damaged or dead?
If your goldfish arrive damaged or deceased, please check the number of live goldfish you have received, as well as the number of fish that arrived with issue. With most orders, extra goldfish are included with your order just in case any do not travel well. We do our very best to deliver a healthy product, but these are live animals and are susceptible to travel related stress. Because of this, we do have a Live Arrival Guarantee to make sure you do receive your ordered number of live fish. If you have any issues, contact us at info@toledogoldfish.com within 24 hours of receiving your order. Please include your order number as well as the number of live fish you received.
What is wrong with my goldfish? Can it be sick?
Like all other animals, aquatic species like goldfish are at risk of disease. Properly identifying what is wrong with your fish (if anything) is important in providing the best care of your pet. Check out our Identifying Goldfish Diseases link to learn more.
Can I request a specific delivery date for my goldfish order?
Yes, if you would like to receive your order on a specific date, please email us at info@toledogoldfish.com with your request after submitting your order. We will do our best to accommodate your request, keeping in mind that deliveries can only occur from Tuesday to Friday. You can also reach us thru our Contact Us form.
What types of food do goldfish require?
Goldfish require a balanced diet that includes high-quality mini pellets or flake food, which are specifically formulated to meet their nutritional needs. Toledo Goldfish offers two varieties of fish food pellets for goldfish – a mini pellet and flake food. Both can be found here.
How much space does a goldfish need?
Goldfish space needs are crucial. For optimal health, a tank of at least 20 gallons for the first fish and 10 gallons per additional fish is recommended. Larger tanks dilute toxins and provide a stable environment.
How can I contact Toledo Goldfish for further inquiries about my koi fish order?
You can reach us via email at info@toledogoldfish.com for any further inquiries or assistance regarding your koi fish order.
Can I order a different quantity of goldfish than what is listed on your website?
While we list our fish in quantities that optimize shipping costs, you may request a lesser number of fish. However, it is important to note that you will still be required to purchase the quantity we have listed.
How do you size your goldfish?
We adhere to the industry standard for measuring goldfish, which is from the tip of the nose to the tip of the tail. The size of the fish you receive may vary within the ordered size range. While we strive to provide fish that are close to the average size, it is possible to receive fish at the minimum size of the range. If you prefer larger fish, we recommend ordering a size up.
Can koi and goldfish live together?
It depends on your pond size. Goldfish and koi fish do well together under most circumstances. Straight-tailed varieties of goldfish, like comets, sarasa comet goldfish and shubunkins are very compatible with koi fish and will do fine in a pond with koi and butterfly koi. We offer a mix of all these varieties as a great starter pack if you are looking for a variety of fish and colors.
Fancy tailed goldfish like red fantails and calico fantails don’t always do well with koi. If you have a large pond, both varieties co-exist just fine. However, if you have a smaller pond, we recommend not putting fancy tailed goldfish with koi. Fantail goldfish are slower swimmers compared to straight tailed goldfish and koi. Koi can be more playful than goldfish, and will chase the slow swimming fantails, typically picking at them and damaging their tails.
A plus for keeping koi and goldfish, they are both cold water fish and thrive in the same water conditions. You do not need to have a separate set up for the varieties.
What water temperature do goldfish do best in?
Goldfish thrive in water temperatures ranging from 65°F to 75°F (18°C to 24°C). Maintaining this temperature range is crucial for their health and overall well-being, as extreme temperatures can lead to stress and health issues. Goldfish are cold-water fish and do NOT require a tank heater for aquariums.
Do you take back goldfish if I can no longer care for them?
No, under no circumstances do we allow any goldfish back on our farm once it has left due to bio-security standards.
Do you ship overseas or to P.O. boxes?
No, we do not. We utilize FedEx and UPS to ship within the continental United States and can also ship to Hawaii (with proper documentation from buyer) and Alaska. Shipping addresses must be a physical shipping address and cannot be a PO box. We do not ship overseas.
Do you have a retail location?
No, we do not. We currently only offer our goldfish for sale through our online website, as well as a few other online retailers. Your best price is purchasing directly from our website.
Can I pick up an order?
No, you may not. Our facility is a closed premise and we currently only offer shipments via UPS and FedEx.